Downgrade from Business Monthly to Premium Monthly
How to Downgrade from Business Monthly to Premium Monthly
Log into your account and follow these steps:
- Click on Account found in the blue toolbar at the top then select My Account.
- Select Subscription, it can be found on the left.
- Scroll to the bottom of the Subscription page and click on Downgrade to Premium Monthly
- Click on Downgrade to Premium on the pop-up
- Select Continue to return to using Venngage
Commonly Asked Questions
Will I get a refund?
Instead of getting a refund, our billing system will discount future charges. The discount is based on how much time you had remaining on the Business plan.
If you had just been billed for the Business plan and then you immediately switched to the Premium plan you get a larger discount on future charges. On the other hand, if you switched from Business to Premium after using up most of the month you paid for on business, you get a smaller discount on future charges.
If you would prefer a refund please reach out to our team through chat or by emailing firstname.lastname@example.org.
I don’t see the option to downgrade to Premium. What do I do?
Reach out to us through chat or by emailing email@example.com. We can help you downgrade your subscription.
For more information about managing your account click here.